Design For Double Rainbow - Secrets to Social Media Success Tuesday, December 11th from 5:00pm to 7:00pmLisa Carlucci Thomas, Director of Design Think Do Whether you're designing services, programs, products, or websites, the objective of providing a positive customer experience and expanding your audience remains the same. This presentation describes the characteristics that keep people engaged and talking, like social sharing and endorsement; provides tips for enhancing content and delivery; and illustrates all with some great real world examples. Full on!  Lisa Carlucci Thomas is an experienced manager, librarian, writer, and speaker; nationally recognized for her leadership, innovation, and research on evolving mobile and social technologies. Her presentation topics include ebooks, libraries, mobile culture, social media, technology trends, training, career development for information and communications professionals, and the intergenerational library workplace.Lisa is the Director of Design Think Do, a library technology and creative services firm. She is a 2010 Library Journal Mover & Shaker, a 2009 ALA Emerging Leader, and a MLIS graduate of Syracuse University. Lisa was formerly Digital Services Librarian at Southern Connecticut State University, responsible for library systems and digital initiatives. She previously managed projects and services in Access Services, Manuscripts & Archives, and Electronic Collections at the Yale University Library. Follow Lisa on Twitter @lisacarlucci. Single Ticket 31.74